Choosing the right User Experience Tool to Work With

As websites and applications continue to progress along with the advancements in technology and its booming number of users, the importance of how each individual perceives it cannot be highlighted more.

The success of a website greatly depends on this, because a rich and interactive experience makes it stand out from the rest. This is the role of a user experience tool, which provides all that’s necessary to be able to come up with both an attractive design and meet the users’ needs to their utmost satisfaction.

Finding the Best User Experience Tool

There are various tools utilized in the trade, not only by UX professionals, but developers and designers alike. Given the various tasks UX designers have to perform and deliver, it’s not an easy task to make the right choice that will yield the perfect outcome. Depending on your need, finding a user experience tool that will benefit you is easy to find.

A/B testing Software

Also known as the split testing type, this tool is mainly used for easy comparison of the different versions a page arrives in. It’s literally comparing version A and version B and their own statistics such as conversion rates and bounce rates to see which one is actually better. One of the most popular applications for split testing is the Google Website Optimizer.

Wireframing and Prototyping

This is probably the least expensive type of user experience tool, as it involves materials which are easy to produce. This is a very simple UX software that entails only the use of pen and paper, making it ideal for group prototyping and collaboration. There are software based wireframing tools like OmniGraffle and Mockingbird.

Analytics Software

UX designers analyze statistics to determine which types of experiences are best for the website’s particular audience. This way they can craft an enriching tech-savvy experience for power users as needed. Google Analytics remain to be the most preferred, feature-packed free analytics tool.

Content Inventory

This type of user experience tool comes in various methods, including an on-site server application, a simple Excel document to create your inventory, or content management systems that are already built in websites like Drupal and WordPress.

Remote User Testing and Feedback App

Interviewing users is one of the most essential aspects of UX design. The most cost efficient and proven effective way to do this is through conducting a survey, using feedback application and remote user testing. General survey tools and usability specific feedback are abundant nowadays, where it’s possible to get valuable feedback from the point of view of a potential user.

Search engines are brimming with information that’s quite useful for UX designers such as a specialized user experience blog filled with a myriad of helpful user experience guidelines. Gathering feedback from those who have actually used certain user experience tools  on a user experience design blog already give you an insight and an idea of how it works. You can eliminate those that seem are not worth your time and efforts based on their reviews, and save yourself from learning the hard way if ever it proves to be a pitfall. It’s still best to follow your instinct, go with what is most comfortable for you and whichever makes your life easier.

Megan Wilson
Megan Wilson is user experience specialist & editor of UX Motel. She is also the Quality Assurance and UX Specialist at WalkMe Megan.w(at)walkme.com
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