UX attrition rates are a serious problem for most digital service and product providers and it’s been one for a long time. The past was a different world, one in which computers and all things digital were just inherently difficult to use, and little of competitive nature was being developed. This isn’t the world we…
Getting Your UX ROI Right
I’ve been getting a lot of questions lately about UX ROI and how to not only measure it, but questions about the standard ratios of various aspects in relation to ROI numbers. I find myself in a bit of a pickle with this question, because ROI with UX isn’t quite the same as ROI with…
Top UX Prototyping Tools
UX prototyping tools are probably one of your most frequently used sets of software you have, if you’re in business. Some of these tools, you use not for deliberate UX prototyping, but for similar things, and probably never noticed this. Tools such as PowerPoint, Visio and Flash are commonly used as prototyping tools for a…
Top UX Team Characteristics to Have
So, you’ve assembled your dream UX team. You’ve finally got that crack group of people who can work out an interface, work out how humans will interact with it, and put the polish on it to make it shine all pretty and new. You’re ready to give your project that user friendly pizzazz it needs to…
User Experience Principles for Lean UX
User experience principles tend to change dynamically. This is one of the problems with UX as a science is the uncertainty that leads to less rigid standardization than should exist under normal conditions. User experience principles for Lean UX are even worse in some ways, because of the constant device flux of the mobile revolution, and…
UX Software to Get Started as a Designer
UX software is becoming a big set of tools common to the computing industry. Each year, new companies introduce new tools for an increasingly diverse set of solutions and capacities. With that in mind, there are a boundless number of UX tools out there to choose from and there are a multitude of basic types of…
5 Killer Customer Experience Strategy Secrets for Your Customer
Is customer experience strategy beginning to become a major priority for your business? Well, we talked a good bit about customer experience systems recently, and since its design is one of the key points of strategy, we ought to talk about it too. In all business affairs, there is a level of strategy required to…