Examine These User Experience Scenarios

User experience scenarios (also known as UX scenarios) play an important role in website development.

They describe the motivation, behavior and goals of all the different types of users who visit the site. When we analyze these scenarios and adapt them to I our online business strategy, your organization will be able to design a more user-friendly interface for your audience.


If you or your company do not have a lot of experience dealing with user scenarios then you can always refer to a few UX articles for advice. Most of these articles will not only help you create scenarios for your business website, they can also show you how to integrate them with whatever UI design tools your company may be using.

And if that still doesn’t work, just remember that UX scenarios are designed to address certain questions:

– Who is The User?

– What Does The User Want?

– Why Did He or She Visit Your Site?

– How Can Your Site Help The User Achieve His or Her Goals?

As long as you take these issues into consideration, you will be able to develop effective user experience scenarios for your UX design project. You can then use them to test out your site’s design and improve it to better serve your visitors’ expectations.


Examples of User Experience Scenarios

Well-defined user experience scenarios are not only necessary in creating a great website interface, they also important an important role in improving the effectiveness of UX design software and other similar tools. So if you need help developing scenarios for your own company then here are three samples that you may want to look at.


Goal Oriented User Scenarios

Goal oriented scenarios attempt to answer what users want to do. They are also used for defining the structure and content of your site. The downside, however, is that these scenarios cannot tell you how your users will go about achieving their goals, as they can only tell you what their goals are.


Elaborate User Scenarios

These scenarios offer more details to web development teams by describing user characteristics and profiles. This information is then used to identify site characteristics that help or hinder user interaction.

Elaborate user scenarios are often used for developing functionality and improving site behavior. They are also used to create sites which are comfortable and easy to work with. The only downside is that they cannot be used to identify user goals and intentions, which means that they are the opposite of goal-oriented scenarios.


Full-Scale Task User Scenarios

These kinds of scenarios show how users accomplish certain tasks while on the site. Furthermore, these scenarios can also be used to describe the steps that you and your web design team want to set up for the site so that everything on the site goes smoothly.

Full-Scale Task User scenarios are also useful because they can show you the user’s point of view and how they are most likely to behave when interacting with the site. With this information, you will then be able to improve or eliminate some of your site’s flaws.


The three examples mentioned here are meant to give you a general idea of how scenarios work and what they have to offer. You can use them in whatever way you feel is appropriate for your site’s development. So if you want to improve your site’s design, just remember that user experience scenarios are among the best tools at your disposal.

Megan Wilson is user experience specialist & editor of UX Motel. She is also the Quality Assurance and UX Specialist at WalkMe Megan.w(at)walkme.com