3 UX Analysis Methods You Need to Know

First and foremost, what is UX analysis? Normally, it is when we do something in our daily customer service which improves the satisfaction level of our customers. It actually involves human-computer interaction design. This is simpler said than done, that the above topic is the study of how human interacts with machines and the environment they work in when they design system to address the user’s experience.

It is through user experience that we can do things like graphic design and anything related to user interface. On the other hand, the physical interaction between human and machines is an aspect that cannot be overlooked when trying to look at user experience analysis. It also includes interaction design, designing information and user research.

3 UX Analysis Methods You Need to Know

  1. Visual Design

It is the aspect which helps the user to involve such elements as color, images and other symbols to deliver a message. It can be referred to as the aspect of user experience analysis which concentrates on the beauty of an item. Sometimes, visual design can be referred to as graphic design, communication design or visual communication. Remember when you treat the interface elements in your working area; you can be doing some visual designs, sometimes in absence of your knowledge.

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  1. Information Architecture

When one organizes some content, information or even services related to UX analysis, this person may be said to be an architect of information at that particular point. On the other hand, when one structures or restructures content in a system, then he might be in the same mold of information architecture. This concept also, is known to support usability and findabilitity.

Let’s go into details on the concepts of information architecture.

In context of information architecture, information is separated from both knowledge and information about all sorts of objects, ranging from websites, applications that relates to software’s or even images. It is also concerned with description of objects such as documents, people, processes and the organization itself. This concept is referred to as metadata.

Other concepts of information architecture are; structuring, organization and labeling. Under this structuring, information is elaborated to its smallest units. The units are made to appear in a way such that the relate to the content.

Organization on the other hand, deals with the grouping of the above units in a way they should be distinct and distinguishable to the user. The units should also be meaningful. When the content is being related to another concept and words inscribed on it to supports its easy and faster identification, it is then referred to as labeling.

Other very important concepts of information architecture are finding and managing. One might ask what are we finding and maybe, what are we also managing? When one finds what they are looking for without searching or asking, then the findability aspect of this particular site should be described as good, if not excellent. There should be clearly defined procedures where the user can easily navigate through the given content on a site and find the particular content they are looking for.

  1. Interaction Design

For a great user experience, interaction design must come into play. There are many factors for information architecture and its relation to a good end user experience. It demands for improved user experiences and adds a strong focus on the end-users. Designers can come up with designs which match users’ expectations. They can also work to improve the standards of the latest user interface patterns and components.

The interaction designing entails many factors some of them are in consideration to creation of layouts to the interface. This is certainly the start point where the work design is being tabled. Later on, the interaction patterns are identified and the ones which best suite the content are defined. The user needs should be the key thing in the mind of the designer when doing any bit of work related to such matters, like during the research stage, collecting of information and the process of design itself.

Something else that should also be taken into consideration is the features which are highly important to the user. On the other hand, interface behavior like drag and drop, selections and mouse over actions should be keenly considered.

Moreover, effective communication throughout the system should define its strength. It should be made as affordable and intuitive to the user as possible. The key issue should be consistency throughout to enable convenient working.

This is the reason as to why interaction designers have ceased to be answerable to the engineers in their field. They can now not only specify User Interface components but also design contextual interfaces which meet the users’ need.

In addition to all this, one should try to identify who are the users of all this work and designing. There are ways to do so and some of them are through surveys. This is one of the most affords able means through which on can come to terms with his or her customers; what they do, what they want and maybe what they own. Later on, the survey data should be turned into meaningful information where all factors are considered.

On the other hand, one should do everything trying to equate themselves with a certain entity. They should know what other competitors have and also the level of perfection in their customer service. This is however possible only through contextual analysis. Stakeholders hold crucial information. Thus, interviewing the might be one sure way of exploiting all mines of knowledge. To understand what users are trying to do, then task analysis and top task analysis should be the way to go.

In the process of designing and development, wireframing and prototyping should be considered before the interface is ripe to be tested and evaluated using the many available methods and procedures like card sorting, tree testing, first click testing, keystroke level modeling and heuristic evaluation. Basically, these are the concepts related to UX analysis. With this information about UX analysis, you can make the right decision for both your company, and your clients.

Megan Wilson
Megan Wilson is user experience specialist & editor of UX Motel. She is also the Quality Assurance and UX Specialist at WalkMe Megan.w(at)walkme.com
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